I paid in advance but never received the service I paid for. The office was very uncooperative when I tried to get some resolution. The boss was apparently not interested in trying to make it right.
- Approximate cost of services:
- $1,500.00
- Company Response
This is a late response because I have been off work since 27 Nov. due to surgery.
All of us at the office, question what went wrong. We don’t know the circumstances referred to. The review states he/she paid in advance. We do not take payments in advance for work. We do not know the situation.
Comments were made about the office staff. These comments run contrary to what many other reviews state. For example “The technicians are well-trained and hard-working, and the office staff is friendly and organized, and most accommodating .”. Similarly, other responses say we are reliable.
If we were able to identify the situation, we would take corrective action.
If someone is going to make a negative comment, give us the opportunity to investigate