A.A. Waters & Brookes Ltd.

Sprinkler Systems
20 Hanlan Rd., Unit #26 Vaughan ON L4L 3P6
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Sprinkler Systems
A.A. Waters & Brookes Ltd.
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91%

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Reviews by rating (past 12 months)

Reviews for A.A. Waters & Brookes Ltd.

Average customer rating:
9.3 10 (110 reviews)

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Ann in Toronto
Ann in Toronto
2 reviews Toronto, ON
10/10

Front lawn sprinkler system

A terrific company! Can't praise them enough. The representatives who came around, spent a lot of time looking how best to provide the sprinklers that we needed. The person we dealt with has an engineering degree. The work was done within a week or so. They spent 2 whole days installing the sprinkler system, and worked hard, asked us about the way we wanted the installation to be placed etc. They tested all the sprinkler heads, explained how to work the system. Dorian and his crew were fantastic to deal with, were polite and super helpful. Would recommend this company to anyone!!! One of the best contractors we have ever dealt with!!! Thank you, real perfectionists!!!

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Geoff
Geoff
2 reviews Toronto, ON
10/10

Professional installation - Perfect yard coverage

In a word the job was - professional. Allan obviously has a lot of experiences and placed the right "heads' in the correct places. Our installation was completed in 1 day. The water pipes were hidden and the next day the lawn looked like it hadn't been touched as they were so meticulous in their installation. The Ah Ha moment is when they turn the system on and you wonder why you didn't get this installed years ago. Quality installation for a reasonable price.

1 of 1 people found this review helpful.
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Michelle
Michelle
2 reviews Mississauga, ON
10/10

Excellent Service

Great service. Just had my sprinkler system closing today. The technician was amazing on time and friendly service. I had an issue with a leak in the Spring opening A.A. Waters and Brookes were great fixed my issue. The office manager is always so helpful she does a great job answering all my questions. Look forward to having them back in the spring.

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Private User
Private User
Private User reviews Whitchurch Stouffville, ON
4/10

Not what they used to be. Never again.

After 15 years, I have made the decision to STOP using this Company. They are clearly having trouble coping. In fact I was told by their representative that they are "overwhelmed and understaffed."
The Covid pandemic is the reason given for their problems, including faulty accounting, but this issue has only gotten worse since the pandemic. I was told explicitly that "Allan" does not return calls. I was told that my valid concerns about their faulty accounting were offensive. In fact I was told that mistakes are made frequently and corrected. It's no big deal. I pay my invoices reliably. Accounting errors matter to me!

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D&M in Scarborough
D&M in Scarborough
2 reviews Toronto, ON
10/10

Maintenance mid year

We pay annual maintenance charge.

Yesterday WEAL completed the mid season, he also had done the spring start up.
On time, neat, checked everything, great service. Waters & Brookes did our installation more than 25 years ago and have done our service every year since. Very pleased

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Private User
Private User
Private User reviews Halton Hills, ON
10/10

after sales service

Excellent after sales service on two counts: 1 for a redesign, and 2 for an internet connectivity issue . the only time we could discuss was after hours - late evening & Jeff couldn't do enough to ensure satisfaction!

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Cheryl in East Gwillimbury
Cheryl in East Gwillimbury
1 review East Gwillimbury, ON
10/10

Sprinkler Install and Maintenance

AA Waters and Brookes was hired to install an irrigation system for lawns and gardens last fall. The crew was very conscientious about not damaging my plants and when they were finished the clean up was fantastic. Other than the flags there was little evidence that they had even been there. Because of the timing of the install there was little time for me to assess the coverage before the winterization was done. Come spring their technician came out to start up the system again while respecting the Covid 19 restrictions. He was so knowledgeable in all the various heads and arcs and examined each and every station to assure all the heads were doing their jobs ensuring complete coverage. He even showed me, again (as I was shown in the fall and had forgotten), how to change the programs in the Controller. He did not rush through the process and made sure all my questions were answered. I look forward to doing business with this company for many years to come.

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Private User
Private User
Private User reviews Markham, ON
10/10

Excellent service and work ethic

I have been *very* favorably impressed by this company. I have now contracted them to service my underground sprinkler system on two occasions. On each one, the reception staff was courteous and efficient in booking the service call. The technician was highly professional, polite, and effective. He took great care to ensure that the work was completed correctly and that the system was working well. After having dealt with, at least, four other such companies over the years, I can say that this company is head and shoulders above the competition. I recommend them enthusiastically and without reservation.

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Brian in Etobicoke
Brian in Etobicoke
2 reviews Toronto, ON
8/10

Sprinkler Repairs

We had our sprinkler system repaired last fall by Waters & Brookes. Unfortunately the repairs were faulty, but to the credit of the the company owner he reviewed photos and spoke to me, then sent a new team out to repair it again. The second repair attempt was a complete success. They searched carefully for the leak problem, fixed it and actually improved the backyard sprinkler system for us.
Very happy with final result.

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Sprinkler controller in Vaughan
Sprinkler controller in Vaughan
2 reviews Toronto, ON
10/10

Spring Opening

They were very cooperative in arranging an early opening for me. The technician Wael they sent out was so courtesy and professional. He respected the covid boundaries, but was friendly. He was meticulous with making sure everything was working properly and efficiently! Highly recommend this company!!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A.A. Waters & Brookes Ltd.

A,A Waters & Brookes is dedicated to installing and servicing lawn sprinklers that meet the specific needs of our customers. We use only top quality material and the latest technology to guarantee system reliability and longevity, and every system is designed to maintain uniformity of coverage. Our Team members are Certified Irrigation Technicians, Landscape Technicians, and Backflow Testers. We also employ a full office staff to answer all of your questions and ensure the best possible customer service.

A. A. Waters & Brookes has been in business for over 28 years and is owned and operated by a professional engineer who is a certified irrigation contractor and designer. We work with home owners, landscape contractors, home builders and general contractors throughout Toronto, the GTA and southern Ontario. The company ensures that your lawn sprinkler and irrigation systems are designed, installed and maintained to your satisfaction

CATEGORIES
Sprinkler Systems
SERVICES
We design and install a lawn sprinkler or irrigation system to fit your specific application. Materials are selected based on a proven track record of reliability and performance, not lowest cost. Your system is installed by full-time, certified irrigation technicians who have the skills and experience to install your system properly with minimal disruption to your home and the utmost respect for your property We service all makes of sprinkler systems All our services, including installation, are supervised and directed by a Professional Engineer with more than 38 years experience in underground engineering and design
WEBSITE
http://www.lawnsprinklerstoronto.com
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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