A1 Air Conditioning & Heating

Our 20 year air conditioner finally had to be replaced (we had a friend try to revive it but it only survived two months). We obtained four quotations. A1 was not the least expensive but Richard Preston, the salesperson, was very credible and offered the most appealing variety of air conditioners. We also liked Richard’s informative, objective presentation. On installation day (less than a week after the sale) two technicians arrived at our door on time (7:00 a.m.). They were very professional and completed the job in about four hours. I noted that the outside unit had a slight dent one panel. I photographed the dent and sent Richard an e-mail attaching the photo. He contacted the General Manager (Rolf von Estorff): within an hour the panel had been replaced. At the end of the job, Mike, one of the technicians, walked us through the installation (air conditioner and humidifier) and gave us plenty of useful advice (he very kindly cooperated with me video recording him so that we would remember it all!). It’s now been over a week since the new air conditioner was installed. It’s working beautifully. I have no hesitation in very highly recommending A1.