I was thoroughly impressed with A.L.L. Glass on the repair of the glass in my bow window. We thought we would have to replace the whole window, as all the glass units were foggy in appearance. Jim gave us a quote, ordered the glass and on another day had the replacement glass installed within an hour. They cleaned up well and left the window looking spotless. I was very impressed! They even gave us a five year warranty so if the thermal seal becomes damaged again, they will replace it. Now that's great customer service.