Last Thursday I noticed critter(s) had ripped open a roof vent, got into my attic & the rumbling was keeping me up at night. I called Gates on Friday, but with all the COVID restrictions, I didn't know if anyone would answer the phone. When an agent came on line, I was so grateful! She set up an appointment for Monday. Monday morning, Blake came over. He was fully masked & very respectful of the 2m rule (Thank you, Blake!). He went up to the attic and good news, he found only one lone raccoon sleeping soundly in one corner; NO BABIES (saved me some money!). Blake installed a 1 way trap on the damaged roof vent & reinforced all other vents. Today (Wednesday) Blake came back, officially declared the furry tenant had vacated my home! He removed the 1 way trap, reinstalled & reinforced the roof vent. Job completed, well done and THANK YOU!

I have a critter living in the rafters of may garage-Called AAA Gates as they had done work for me back in 2006. Kieran arrived ahead of scheduled appointment and was very courteous and professional maintaining social distancing and wearing a mask. He inspected the roofline and garage area and concluded that we had a red squirrel(s) living there. He sealed the roof areas and set a one way trap on roof.
Back today to check and will re check next week to ensure they are gone.

Very pleased so far-stay tuned!

Last summer, we hired someone who came, installed a trap door and said they would be back to remove and repair. They never did this.
A new opening was made by a raccoon.
When Gates Wildlife Control arrived, the gentleman was professional and considerate of the current COVID-19 pandemic. He stayed at least 6 feet away from our door, and clearly communicated with us by either texting information he couldn't show us in person, and all transactions were completed at a distance. He was very knowledgeable and performed work above the quality of the person who did the same last year. He not only addressed the current issue, but also corrected the work from the other person. He will be returning in 2 days to remove the covers and one-way door, and fix the openings. So far, so good!

Mr Gates...
My name is Charles Doering. I worked at CFRB for nearly 40 years. I'm 93 now.
So I listen to CFRB. That's where I heard your ad. When the Raccoons entered my house I called you.
Jennifer was very polite and professional. And she found me a cancellation saving me three days of nightly torment from those damn critters.
So along came Chris and Ty.
He did a fantastic job of explaining everything to me and put up with the many questions I threw at him.
Then he did a proper job of rectifying my situation.
I say proper because when I had critters two years ago they botched it badly and ripped me off to the tune of almost a thousand dollars.
So once again Mr Gates I want to congratulate you for running a fine company and give a special shout out to the friendly courteous and competent job done by Chris
Sincerely
Charles Doering

Another company provided very expensive guaranteed service in 2019, however when similar problems resurfaced, I did not get a call back. I needed to look for another company to resolve the squirrel issue.

Nick Parkin, Technician, from AAA Gates Wildlife Control came In to take a look. He took photos of the work done by the other company. Nick identified the sloppy workmanship and inferior materials used. He said the company who installed the one way door on the roof should have come back to check that the squirrels were gone, remove the one way

door and seal off the area, which was the reason the squirrels got back in. Nick installed new steel cages over the roof vents, a one way door and put cages over other vents which could pose future problems, came back the next day to check, then removed the one way door and sealed off the area. He kept in touch by email and sent further follow up photos with details.

AAA Wildlife have been in business for 35 years and are registered with
the BBB with an A+ rating. I am so very satisfied with their work and
would not hesitate to recommend them highly.

Joel came Feb 26 to remove squirrels from the space above our porch. He immediately figured out how they had got in and installed a one way door to let them out but not in. A couple of days later, after the noise above the porch had stopped, Joel came back, as he had promised to do, removed the one way door, and sealed the damaged wall.

Joel explained clearly what he was doing and how the critters would not be harmed by the process. He was exceptionally pleasant and clearly has much affection for animals.

A totally positive, indeed uplifting, experience!

I've used AAA Gates for 25 years or more and have never, not once, been disappointed. In normal circumstances they show up on time and I've reached the stage where I no longer ask for a price as they have always been reasonable with their pricing.

This particular situation occurred the weekend prior to them offering Saturday or Sunday service, but, their technician agreed to come to help us and the varmint was allowed to exit peacefully by the installation of a one way trap installed where he entered.

All is back to normal and I have no hesitation in recommending this company for all your needs.

We had squirrels in our roof and called Gates Wildlife Control. Jake came out, evaluated the situation, informed us how he would proceed and went about his business. He put a one-way door at the opening, returned three days later to evaluate how many squirrels had left, and came back three days later again to remove the one-way door and seal the entrance. What a lovely and professional young man. Thank you Jake!

A raccoon had made a hole in our roof to gain entrance to a sheltered place. We were made aware of it by the noise he made while removing shingles and roof planks. Blake, the technician from Gates Animal Control, very kindly and professionally explained the situation and had pictures supporting it. He also explained the process he will follow to solve the problem. After a couple of visits to confirm that the raccoon was gone, he completed the work and, so far, we had no further problems.

My mother had squirrels in the attic which were removed quickly and efficiently. Wire was put on all the open wood so the squirrels would not return. Very happy with the service, price, and quality of work.