Last Thursday I noticed critter(s) had ripped open a roof vent, got into my attic & the rumbling was keeping me up at night. I called Gates on Friday, but with all the COVID restrictions, I didn't know if anyone would answer the phone. When an agent came on line, I was so grateful! She set up an appointment for Monday. Monday morning, Blake came over. He was fully masked & very respectful of the 2m rule (Thank you, Blake!). He went up to the attic and good news, he found only one lone raccoon sleeping soundly in one corner; NO BABIES (saved me some money!). Blake installed a 1 way trap on the damaged roof vent & reinforced all other vents. Today (Wednesday) Blake came back, officially declared the furry tenant had vacated my home! He removed the 1 way trap, reinstalled & reinforced the roof vent. Job completed, well done and THANK YOU!
- Company Response
Hi Ruth, thank you for mentioning that Blake was Covid compliant. At Gates Wildlife we take Health & Safety very seriously. I appreciate your description of how your job unfolded, it ultimately puts any future customers in the picture and lets them know exactly what they can expect after hiring us. Thank you very much for your great review! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.