Night & Day Window Decor

Drapery & Curtains
990 Kingston Road & 1075 Yonge Street ON M4E1T2
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Drapery & Curtains
Night & Day Window Decor
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90%

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Reviews by rating (past 12 months)

Reviews for Night & Day Window Decor

Average customer rating:
9.6 10 (71 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Customer service

4-6 weeks suggested time for installation. 10 weeks later, it was not finished and the product was broken when it arrived. Owner blamed fedex for the delay and did not contact me with details of the delay. Terrible customer service at the store as well.

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Company Response

Hello Ann, we are sorry to hear we didn't exceed your expectations. We work very hard to ensure all our clients get great results. In our 12 years of serving our communities this is our first 0/10. In order for our Homestars colleagues to make an informed decision we would like to share a few facts regarding your project. You placed your custom order with us on May 10/16. We conducted a check measure on May 11th and completed installation of your project on June 21/16. After installation of your 4 custom made blackout rollers, we noticed an imperfection in the fabric of one of your shades. We left that shade on-site for you to use while we had another shade re-made and installed July 22/16. This project did take longer to complete than we intended, however it is important to us to leave you with a great result. Should you be willing to share, I believe our Homestars colleagues would benefit from seeing a photo of your project. All of us at Night and Day Window Decor hope you are enjoying your shades and wish you all the best.

Oreo
Oreo
16 reviews Toronto, ON
10/10

window treatment

Beautiful showroom where you can touch and try every option available from remote control blinds to hand operated systems. The staff are friendly and the in house decorators come right into your home and give you amazing advice. They were so patient while I navigated through the decision making process, and asked a million questions. They even allowed me to take home books and take my time looking at all the different options when I couldn't decide. The installer Mark, was fantastic. He came out and double measured everything so there would be no mistakes and the installation was a breeze. The blinds look amazing and I am so happy with this company.

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Company Response

Thank you very much Brent and Shelley for this great review. Recommendations mean a lot in the home remodelling business as you know. Enjoy your updated rooms!

b. t.
b. t.
10 reviews Toronto, ON
10/10

repair for motorized silhouette blinds

We bought motorized silhouette blinds from Day and Night abut 5 years ago and had to have a customized motor done for an extra large window. We enjoy having them immensely as they are so convenient. Our customized motor stopped working properly and after attempting to fix them unsuccessfully Ana work with the third party manufacturer on our behalf and had the motor replaced while it was still under warrantee. It took some time, but Ana came through for us. Thank goodness, as I really missed the convenience of the motorized blinds. It was a lot of work for Ana but in the end she only charged for one installation visit...which was extremely fair given the situation. I would definitely recommend this company to anyone...they stand behind there products even over the long run!

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Marg from Toronto
Marg from Toronto
6 reviews Scarborough, ON
10/10

Hunter Douglas window shades

We were very impressed by the quality of the product, the advice and the excellent service provided by Corinne, especially, and store staff. When we needed to exchange the front shade for a light blocking shade, it was done under warranty as fast as anyone could hope for. The installation technician, Danny, was both very pleasant and very skilled. I'm happy my husband found the type of shades he wanted here - we couldn't have made a better choice.

1 of 1 people found this review helpful.
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Company Response

Thanks Marg.

Kathy in Upper Beach
Kathy in Upper Beach
7 reviews Toronto, ON
10/10

Drapery

We are very happy with the drapery installed in our master bedroom. We had initially planned to go with blinds but during our conversation with Ana when she came to visit, it seemed to make more sense to get custom drapes with blackout lining. The installer worked with our uneven flooring to ensure the drapes hang to the perfect length on each side. Night and Day's products are not inexpensive. But the quality is high.

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Company Response

Thank you so much Kathy! Great to hear you are pleased with the final result and appreciation for our expertise and attention to detail. Very grateful for your kind words being publicly shared!
All the best,
Ana

Pete Sabbah
Pete Sabbah
5 reviews ,
10/10

Hunter Douglas Silhouette /Duette

This is the second house project I have worked on with Jason. The service I received with the first job was exceptional. The new job has been just as good. We installed a variety of options from regular Silhouette, Silhouette motorized and Duette motorized for a skylight . All great suggestions that look beautiful – thank you Jason! Install was done very well -thank you Mark!.

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Company Response

Pete,
thank you so much Pete for taking the time to share your experience about your window shade project.
We are all pleased you are enjoying your Silhouettes and skylight shade, and it does all look fantastic!
All the best,
Jason

Daniel from Toronto
Daniel from Toronto
12 reviews Toronto, ON
10/10

Window coverings

Ana at Night & Day is super nice and totally awesome! My wife made the appointment and within a few days, Ana was out to come visit us to do measurements, show us various fabric and design options and give us a quote on the spot. And she even came in the evening after regular work hours which made things so much more convenient. When the window coverings finally came in, the installer made it seem like a breeze, it was very quick and easy. The difference in the room is literally "night and day"! I would highly recommend anyone to use Night & Day for their window covering needs. Their advice, service and final product are all terrific!

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Company Response

Thank you so much Daniel, I'm really pleased with the final outcome too. The privacy screen roller shade and the floor to ceiling sheer drapery really work together and add a really elegant touch to your interior!

Donna Cullen from East York
Donna Cullen from East York
3 reviews Toronto, ON
10/10

Blinds

I would recommend this blind company to anyone and I have many many times. Their customer service is superb and the product is excellent and they stand behind all their work.

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Company Response

Thanks you Donna.

Joe on Brunswick
Joe on Brunswick
15 reviews Toronto, ON
10/10

Blinds for new renovation

Dealing with Night and Day was fabulous. We contacted them with some ideas already in mind, but with the brilliant help from Jason Bewers, we changed our scope and are so glad we did. The solutions Jason came up with were fantastic. He was patient, attentive at every stage and worked with us to get the best possible solution. The Luminette Sheers suit our modern space perfectly (not your grandmother's curtains!) and the addition of Powerrise motors with iPhone and iPad automation (along with the remote controls) make them very impressive and a breeze to open. The installer was great too. I would highly recommend Jason and the Night and Day team for anyone wanting top quality service and excellent blinds.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Night & Day Window Decor

Welcome to Night & Day Window Decor, a unique two-family independent custom window fashion business, with two of the highest consumer rated showrooms in the GTA. Established in 2004 as a shop-from-home service, our window fashion business evolved into "Night & Day Window Decor" in 2009 when we opened a ...
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