My wife and I live in a 14yr old house, with original builders windows. Over the last year or two the seal in many had gone leaving moisture between the panes, and one had even cracked. We contacted a multitude of manufacturers and installers about new windows and received quotes from four. Bill Kovacs @ Brock came out and took us through the options, and then I did my research through lots of web forums. We selected Brock due to their reputation, excellent salesmanship (Bill) and professionalism, and the quality of their products (NorthStar) consistently received excellent reviews. I'm an engineer but I'm not going to claim to know everything there is to know about windows, vinyl, colourant, and spacers, but it is pretty clear that there are three or four excellent manufacturers and then everyone else well below. NorthStar is definitely in that group, and comgined with the professionalism was the choice we made. Nick came out and measured, and even suggested we *NOT* do one of our windows right now, saving us some money. Mike & team did the installation and did an excellent job. Renovation is always going to cause disturbance and dust, but they did their best to tarp and cover everything, and were prompt and on-time. Everything was cleaned up to the best of their ability, and in 24hrs the house is again spotless. Several neighbours have been by, and all have complimented us on the upgrade to triple pane, and new configurations (casements, picture arrangements and awnings). I'm not affiliated in any way (despite this sounding too glowing to be true), but am very pleased with what we got done (9 large windows + patio door with built-in blinds) and the resulting workmanship. I would recommend the team to anyone.
Job: 0149934
- Approximate cost of services:
- $11,000.00
- Any advice to offer fellow homeowners facing a similar project?
- Lots of research, and not base the decision only on price, middle of the pack is likely a good bet.